Price Match

We want to be your special place for shopping online which is why we work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, simply give us a call and we will match it. If you make a purchase and find a lower price online within one month of that purchase date, let us know and we credit back the difference.

We want you to feel confident that you are getting the absolute best price for the product you are ordering.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within one month from the date of your order and we will process the credit accordingly.

Our 100% Price Match Guarantee has the following restrictions:

Promotions such as rebates and buy one, get one free offers are not eligible.

Price Matches Do Not Apply For Exchange Orders

We cannot price match items that are out of stock.

The competitor must be an Authorized Retailer of the item you have purchased.

The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges.

The website can not be a discounter or auction website.(ie; eBay, overstock, etc..)

It works great. Glad I made the purchase.

Back yard fun

We were actually surprised. This is a very nice fire pit. We did, however change the rock to fire glass which really made it Pop works as advertised. No issues were very happy with it.
I’m glad we got it on sale as it really makes it more affordable

outstanding but needs a technician to assemble

We are enjoying our double oven fuel range. it bakes better than any oven we've ever had, and we love the rotisserie function in both ovens. The color fits beautifully in kitchen and the burners are great. Our main complaint is I let the salesperson know that we use propane and even though a propane conversion kit was provided, it requires a trained technician to convert it. This cost us an additional $500 to have done. Had this not been the case we would rate the purchase 5 stars. In addition, the 3rd party delivery service dropped off the oven, left it on the pallet in our kitchen and did not remove the box or trash after uncarting it. This left a sour taste in our mouth.

Shitty customer service

Part doesn't work with my wood stove (I would like to send it back) so I contacted customer service via email and they told me I have to contact customer service @myfireplaceproducts. I contacted them via email and they are telling me I have to get in contact with primply.

Pleased with service and product

The team at primeply was very pleasant and easy to work with. I highly recommend them.

Let customers speak for us